TWICHIHUNT APP
Twichihunt Limited respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application “Twichihunt”.
Please read this Privacy Policy carefully.
IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you.
We do not give access to any third-party application and are not responsible for any of the data collected by any such third party, except we so specify.COLLECTION OF YOUR INFORMATIONWe may collect information about you only via the permissions requested on downloading the app.
The information we collect via the Application are necessary for critical functions, and efficient service delivery includes:Personal Data Demographic and other personally identifiable information (such as your name and email address, phone number, residential / work address) that we collect for rendering our services when choosing to participate in various activities related to the Application, such purchase behavior through your history, complaints and feedback, promotions and giveaways and responding to surveys.Our app does not compel you to share your information via your profile to any social media platform, online chat, or other interactive areas, or application channels, please be advised that all data you disclose in the app is not public, except you disclose on your own.
Derivative Data Information our servers automatically collect when you access the Application, such as your purchaser Data through your history, native actions that are integral to the Application, including collecting technical information to help us identify your device for fraud prevention and diagnostic purposes, as well as other interactions with the Application and other users via server log files.Financial DataFinancial information, such as data related to your payment method (e.g., valid debit/credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (Paystack) or your financial institution, and you are encouraged toreview their privacy policy and contact them directly for responses to your questions.
Geo-Location InformationWe may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.Mobile Device AccessWe may request access or permission to certain features from your mobile device, including your mobile device’s (Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, social media accounts, phone storage) and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device DataDevice information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.Third-Party DataInformation from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Application permission to access this information.Data From Contests, Giveaways, and SurveysPersonal and other information you may provide when entering contests or giveaways and/or responding to surveys.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
1. Administer sweepstakes, promotions, and contests.
2. Assist law enforcement and respond to subpoena.
3. Compile anonymous statistical data and analysis for use internally or with third parties.
4. Create and manage your account.
5. Deliver targeted advertising, coupons, newsletters, and other information regardingpromotions and the Application to you.
6. Email you regarding your account or order.
7. Enable user-to-user communications.
8. Fulfill and manage purchases, orders, payments, and other transactions related to the Application.
9. Generate a personal profile about you to make future visits to the Application more personalized.
10. Increase the efficiency and operation of the Application.
11. Monitor and analyze usage and trends to improve your experience with the Application.
12. Notify you of updates to the Application.
13. Offer new products, services, mobile applications, and/or recommendations to you.
14. Perform other business activities as needed.
15. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
16. Process payments and refunds.
17. Request feedback and contact you about your use of the Application.
18. Resolve disputes and troubleshoot problems.
19. Respond to product and customer service requests.
20. Send you a newsletter.
21. Solicit support for the Application.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for the following purposes:
1. verifying your identity, including during account creation and payment password reset processes;
2. verifying your eligibility as a User of Twichihunt’s Services (including “know your customer”, anti-money laundering and counter-terrorist financing verification);
3. processing your registration as a User, maintaining and managing your registration;
4. providing you with Services and related user services, including facilitating the settlement of purchase price for goods and services, shipping and related services for purchases, chargebacks, sending notices about transactions, and responding to your queries, feedback, claims or disputes;
5. managing risk, performing creditworthiness and solvency checks, or assessing, detecting, investigating, preventing or remediating fraud or other potentially prohibited or illegal activities and otherwise protecting the integrity of our payments platform;
6. detecting, investigating, preventing or remediating violations of your agreements with us or the merchant site or any applicable policy, industry standards, guidelines, laws and regulations and our policies;
7. making disclosures as may be required by any law or regulation, government official or other third party, including any card association or other payment network. Such disclosures may also be made pursuant to any subpoena, court order or other legal process or requirement applicable to us (including “know your customer”, anti-money laundering and counter-terrorist financing reporting requirements or other commercial disputes);
8. making disclosures to third parties including relevant regulators to prevent any harm or financial loss, to report suspected illegal activity or to deal with any claim or potential claim brought against us;
9. improving and optimizing the Twichihunt’s Services for all users;
10. managing our business including to protect users, protect lives, maintain the security of our products, and protect our rights or property; and
11. we may also use your personal information in other ways for which we provide specific notice at the time of collection.DISCLOSURE OF YOUR INFORMATION. By Law or to Protect RightsIf we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
This includes exchanging information with other entities for fraud protection and credit risk reduction.Third-Party Service ProvidersWe may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing CommunicationsWith your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
AffiliatesWe may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business PartnersWe may share your information with our business partners to offer you certain products, services or promotions.
Other Third PartiesWe may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy. If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.
You acknowledge that such transfers may occur, and that the transferee may decline honor commitments we made in this Privacy Policy.We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations.
If you no longer wish to receive correspondence, emails or other communications from third parties, youare responsible for contacting the third party directly.
TRACKING TECHNOLOGIESSECURITY OF YOUR INFORMATION.
We use administrative, technical, and physical security measures to help protect your personal information.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from, or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
OPTIONS REGARDING YOUR INFORMATION.
Account InformationYou may at any time review or change the information in your account or terminate youraccount by: - Logging into your account settings and updating your account. - Contacting us using the contact information provided below.Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Emails and CommunicationsIf you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by: - Noting your preferences at the time you register your account with the Application. - Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you.
You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.CONTACT USIf you have questions or comments about this Privacy Policy, please contact us at:
- Email: customercare@twichihunt.com - Phone number: +234906977984